FAQs
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FAQs
Customer Inquiries
Find quick answers to common questions about Pollycool products, warranty, orders, and services. If you need more help, our support team is always ready to assist you.
Pollycool India provides a wide range of home and kitchen appliances, including mixer grinders, ceiling fans, heaters, gas water heaters, and other household essentials designed for durability and performance.
You can purchase Pollycool products directly from our official website pollycoolindia.com or through our authorized retail partners and distributors across India.
Yes, all Pollycool products come with a standard manufacturer’s warranty. Warranty duration may vary depending on the product category. You can check the warranty details on each product page or in the product manual.
To register your product, simply visit our Warranty Registration page on the website and fill out the online form with your purchase details, including the invoice number and date of purchase.
If your product requires servicing, please contact our Customer Support team via email or phone. We will help you locate the nearest authorized service center or arrange a pickup for repair if applicable.
After placing your order, you’ll receive an email and SMS confirmation with tracking details. You can also log in to your Pollycool account to check the order status anytime.
Yes, Pollycool offers returns and replacements for products that are defective or damaged during delivery. Please review our Return & Refund Policy for detailed terms and timelines.
Yes, our appliances are designed to be energy-efficient and eco-friendly, helping you save on electricity bills while ensuring high performance and durability.
You can reach our customer support team through the Contact Us page on our website or by emailing us at support@pollycoolindia.com. Our team is available Monday to Saturday from 10 AM to 6 PM.
Yes, we offer genuine spare parts and accessories for most of our products. You can contact our service department or visit an authorized service center to purchase the required parts.
Services are Mind-blowing.. The amount of knowledge about product & usage of the product given is best.

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There is variety of quality products available at good price

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Reliable brand. Amazing products and also affordable

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Superb quality home appliances with unmatched lowest price...
Surendar Kumar
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